About us
| About us | |
|---|---|
| Background | RCHobbyStudio.com is a website set up by a group of guys who love flying. We are based primarily in Singapore and Hong Kong. We may be a small team of around 7 people, but we are a group of passionate people. Together, we will be able provide a service that will mee the needs of our customers. |
| Company | Company Information: Groove Technologies Company Registration Number: T10LL0272H Registered in Singapore |
| Contact | 65 94508917 |
| USA Warehouse | 2023 58th Ave Cir E. |
| inquiry[at]rchobbystudio[dot]com | |
| Shipping information | Depending on your order and stock availability, we will ship based on your location so you may get the item in the fastest time possible. If you are located in Singapore, please email us by using the contact us page.We will make arrangements for you to visit our showroom. Please note we offer delivery to your doorstep and there is a delivery charge. We strive to make the RC hobby as affordable as possible. Please visit our store, we are sure you will find something that is suitable for you. |
| Payment | We accept only paypal and bank transfer if you are located in Singapore and Hong Kong. |
| Shipping | Shipping to EMS: 5 to 7 working days |
| Refund Policy |
Please note that we will not refund any items that are lost or damaged while in transit. Insurance is strongly encouraged Buyer must contact us before returning the item. This will allow us to make any necessary arrangements to return the item Please note that we will reject any form of exchange if item is damaged, or used. If item is due to manufacturer's default, please contact us within 3 days of receiving the item Please note that shipping will not be refunded. Please note we hold the final decision to do any form of refund. |
| Products Authenticity |
At our store, we have generally 2 kinds of products, brand and no brand. When we mention a brand, we sell only authentic ones. The no brand products are generally generic products which is to cater to the beginners to hone their skills before they use high end premium products. We want to cater to a broad market base. In summary, we support original and authentic products.So you can be assure that you are buying the original stuff. |
